Privacy Policy

1. Introduction
Welcome to VisionDefenda.com, owned and operated by Labidex (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and purchase our blue light blocking glasses for gamers.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect
When you use our website, we may collect the following types of personal data:

• Identity Information: Name, email address, and contact details.
• Transaction Information: Billing and shipping addresses, payment details (processed securely by third-party payment providers), and purchase history.
• Technical Data: IP address, browser type, operating system, and other technical information.
• Usage Data: Information on how you use our website, including pages visited and time spent on the site.
• Marketing & Communication Data: Your preferences for receiving marketing communications from us.

3. How We Use Your Data
We use your personal data for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To improve our website, products, and user experience.
• To send marketing emails and promotional offers (only if you opt-in).
• To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing Data (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contractual Necessity: Processing your orders and fulfilling our obligations.
• Legitimate Interest: Improving our website and marketing efforts.
• Consent: When you subscribe to marketing emails (you can withdraw consent at any time).
• Legal Obligation: Compliance with laws and regulations.

5. Data Storage and Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Your personal data is stored securely and retained only as long as necessary to fulfill our business and legal obligations.

6. Data Sharing and Third-Party Disclosure
We do not sell or rent your personal data. However, we may share your information with:

• Payment Processors: Secure third-party services to process payments.
• Shipping & Logistics Partners: To fulfill and deliver your orders.
• Marketing Platforms: If you opt into promotional emails.
• Legal Authorities: If required by law or to prevent fraud.

7. Your Rights Under GDPR
As a user within the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limited processing of your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can manage or disable cookies through your browser settings.

9. Marketing Communications
If you opt into our marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in the emails or contacting us at [email protected].

10. Data Transfers Outside the EEA
If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.

12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:

Address: 21 Williams Boney Estate, Clapham Common, UK

Business Name: Labidex

Website: VisionDefenda.com

Email: [email protected]